Return and exchange policy

1. Return Policy

tanqushop.com is committed to providing customers with the best shopping experience. If you are not satisfied with your purchase, we offer a convenient return service. Please contact our customer service team within 7 days of receiving your product, stating the reason for return and providing your order information. We will generate a return authorization code and return address. Please note that returned items must be in their original packaging, with all accessories intact, unused, and undamaged. Once your return is received and confirmed, we will process your refund within 7 business days.

2. Free Shipping Policy

To enhance our customer experience, tanqushop.com offers free worldwide shipping. No matter where you are in the world, simply select the items you want and complete your order online. We will cover the shipping costs and ensure your items are delivered safely and promptly. Please note that this policy may not apply to certain remote areas or special products; please refer to the website for details.

3. Free Shipping Policy Product Quality Guarantee Policy

tanqushop.com rigorously inspects every item sold to ensure it meets relevant quality standards. We guarantee that all products sold are authentic and from legitimate sources. If you discover any quality issues with your product upon receipt, such as damage, defects, or discrepancies from the description, please contact our customer service team immediately. We will provide a return or exchange service at our expense. We also reserve the right to trace any defective products and hold the supplier responsible.

To best enjoy our service, please read the above policy carefully before purchasing. If you have any questions or need assistance, please feel free to contact the tanqushop.com customer service team.